Once the provider skips the charge screen, the billing department can go into the billing details to enter the correct charge amount. Follow these steps to enter a charge amount post- appointment:
- 1. Click on "Switch to Detailed View"
- 2. Use the filters to filter by Date Of Service
3. Once you select a date range, the appointments that need review will appear in the queue with a "Resolve" button. Click "resolve" to enter a payment amount
- 4. Enter the copay amount and press the "Charge now" button.