For audio issues you might be experiencing on a Mac, follow these steps to try to resolve the issue.
Speakers
- 1. Click on Applications
- 2. Go to System Preferences
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- 3. Select the Sound icon
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- 4. Ensure your speakers are correctly selected, and set the volume to about half.
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Microphone
- 1. In System Preferences, go to the Input tab and check your correct device is selected.
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- Check Chrome Settings:
- 1. Click on the button with three horizontal lines to the right of your URL address bar
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- 2. Select settings (This should open a new tab)
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- 3. Click in the search box to the right of the “Settings” title, and type “Microphone”
- 4. Click on “Content settings” (it should have a yellow box pointing to it)
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- 5. Scroll down until you see the section “Media” and select your Microphone drop-down
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If there is nothing there, no Microphone is available. If you are using an external Microphone or headset, ensure it is plugged in, and restart Chrome.
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If it says default, see if there is another microphone option like “internal...etc.” and try selecting that to see if it fixes the issue.
- 6. Close any background running programs like Skype that may be using your mic.
- 7. Check mute switch on headset or external microphone, if using.
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