Looking to add a new user to your account? Whether it be a practitioner or office staff, we have you covered! Scroll down to part 2 for editing and removing users.
Adding a user to your practice can be done by logging in to Chiron Web and following the steps below:
1. Click on "Welcome", and from the drop-down list, select "Users"
2. There are two sections to select from when setting up new users. The practitioner section is for anyone needing to conduct telemedicine appointments. Any newly added staff will reflect on your next monthly payment. For your practice staff, there are no additional fees and you can add an unlimited amount of users.
Select from the applicable list, and click the "+ Add" icon to get started
3. Fill in the required information on the user profile page, then click "Create". The user will receive an account activation email followed by our training module
Part 2: Editing or Removing Users
Step 1: Click on "Welcome", and from the drop-down list, select "Users"
Step 2: Scroll through the listed users to find the one you want to update and then click their name
Step 3: On this tab you can edit the providers information, update their email address, send a password reset email, and delete a user. Under the Password tab you can send a password reset email. The Features tab is where we will put new features being BETA tested.
Step 4: If you deleted a user and are not adding a new one to replace them you will need to email support via Support@ChironHealth.com verifying that you are reducing your provider count, otherwise billing will not reflect the change.