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Notice: Chiron Health will be shutting down services on Friday, November 4th, 2022.
  1. Chiron Telehealth
  2. Provider

Provider

Provider FAQ and Support

Getting Started

  • Telemedicine Sidebar & Video App
  • 1) Clinical Use Cases
  • 2) Patient Awareness
  • 3) Telemedicine Billing & Reimbursement
  • 4) Telemedicine Scheduling
  • 5) Technical Requirements & Support
See all 14 articles

Scheduling

  • [Recommended] How To Set Up Telemedicine Block Scheduling
  • athenahealth: Setting up block scheduling
  • athenahealth: Scheduling a telemedicine appointment
  • CareCloud: Setting up block scheduling
  • drchrono: Creating a telemedicine appointment profile
  • drchrono: Setting up block scheduling
See all 13 articles

Billing & Reimbursement

  • Merchant Account FAQ
  • Reimbursement FAQ
  • Billing Queue
  • Processing Fee Notice
  • Modifier Recommendations
  • Eligibility Recommendations
See all 14 articles

Technical Support

  • Technical FAQ
  • How do I add/edit/remove a user for my practice?
  • Why Didn't My Appointment Sync?
  • Mac Sound Issues
  • Windows Sound Issues

Patient Awareness

  • Patient Email Outreach
  • Linking Patient Web Pages to Your Website

EHR Integration

  • Kareo: Creating a telemedicine service location
  • Greenway (Prime Suite): Creating a telemedicine appointment type
  • Greenway (Intergy): Creating a telemedicine reason code
  • drchrono: Creating a telemedicine appointment profile
  • CareCloud: Creating a telemedicine visit type
  • athenahealth: Creating a telemedicine appointment type
See all 7 articles
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