Provider

Getting Started

• 1) Clinical Use Cases
• 2) Patient Awareness
• 3) Telemedicine Billing & Reimbursement
• 4) Telemedicine Scheduling
• 5) Technical Requirements & Support
• 6) Appointment Walkthrough

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Scheduling

• [Recommended] How To Set Up Telemedicine Block Scheduling
• athenahealth: Setting up block scheduling
• athenahealth: Scheduling a telemedicine appointment
• CareCloud: Setting up block scheduling
• drchrono: Creating a telemedicine appointment profile
• drchrono: Setting up block scheduling

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Billing & Reimbursement

• Merchant Account FAQ
• Reimbursement FAQ
• Billing Queue
• Processing Fee Notice
• Modifier Recommendations
• Eligibility Recommendations

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Technical Support

• Technical FAQ
• How do I add/edit/remove a user for my practice?
• Why Didn't My Appointment Sync?
• Mac Sound Issues
• Windows Sound Issues

Patient Awareness

• Patient Email Outreach
• Linking Patient Web Pages to Your Website

EHR Integration

• Kareo: Creating a telemedicine service location
• Greenway (Prime Suite): Creating a telemedicine appointment type
• Greenway (Intergy): Creating a telemedicine reason code
• drchrono: Creating a telemedicine appointment profile
• CareCloud: Creating a telemedicine visit type
• athenahealth: Creating a telemedicine appointment type

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